Parts and Service Shop Management

With DCS Software’s Parts and Service Shop Management module, dealers can run a full-service repair shop with ease. From parts inventory tracking to service tickets, technician assignments, and customer communication, this system keeps everything organized. It integrates with the sales and inventory modules, allowing for seamless warranty or repair claims and better customer service. Shops can also set multiple labor rates, manage ROs, view job history, and track part usage and profitability, helping maximize shop efficiency and customer satisfaction.